Also capabilities. Some things are a hassle that doesn’t always work as expected (e.g. camera) and some things are just not possible at all (NFC). Even your airline app that simply shows a barcode that you scan at the gate will want to increase display brightness while it’s doing so and be able to show you a notification when you have delay or gate change…
I think many of these classifications are caused simply by doctors refusing to say “I just don’t know” and patients refusing to accept that they really don’t and probably never will…
Take IBS. We are supposed to believe that there is a disease with no known cause, so many possible triggers and influencers that anyone can find some that fit and wildly varying symptoms… something similar could probably be said for many other “syndromes”. Of course all of those people have something else or a combination of something else but nobody wants to admit they just don’t know and everyone wants a diagnosis.
You could also say the employees choose to work for the company that’s not paying them enough. Of course they have constraints in how many jobs there are and how many other job seekers exist and which jobs they are qualified for… but then the problem complexity explodes to “how do we build a fair society” very quickly.
The only people that keep doing what they were doing when I call behind them on my bike are the ones that are walking in a group side by side blocking the entire width of the pathway…
I understand your points and agree with them. For me the experience with support has been quite opposite though… I can always find a solution (or at least an explanation) with Linux (I can go all the way down the rabbit hole to the source code if I would be so inclined) but with Windows it’s always been just black magic rituals or random software from the internets that either work or tough luck.