I use Uber to commute about once a week and I’ve noticed that having my cane clearly visible makes drivers more likely to back up, make a U-turn or otherwise go out of their way to make the pickup and drop-off experience better for me.

I’ve also noticed a couple of Bolt drivers (that’s a similar company you get in Europe) literally not picking me up. Reported and handled, but I’ve stopped using that app.

Do you guys do anything to self-disclose before a pickup? Like send a message like “hi, please note I’m blind and may miss you where you arrive?” Some drivers have told me you can do that in your profile, but I can’t find any setting about that or info on Uber’s support pages, apart from the Uber Assist service that I don’t think I need.

Any particularly good or bad experiences with this?

  • MostlyBlindGamerOPMA
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    3 days ago

    The other side of this is I’m more likely to end up educating the driver all about blindness and low vision on the way. Oh well.