Judging by the logic that ‘TPA users a very small fraction of our users and therefore they don’t matter to us’ I really don’t see why accessibility users wouldn’t fall into that same camp. They just have to be more circumspect about it for PR reasons.
This definitely where we need something like a digital ADA law. You grow big enough and you have to support disabled users of your website.
Pretty sure this is already a thing, or at least there’s precedent for companies being sued for inaccessible websites. I seem to remember a successful case involving Domino’s Pizza a few years ago, and I’ve heard elsewhere that retailers have been sued before. I’m not too familiar with US law though, so I could be wrong.
Judging by the logic that ‘TPA users a very small fraction of our users and therefore they don’t matter to us’ I really don’t see why accessibility users wouldn’t fall into that same camp. They just have to be more circumspect about it for PR reasons.
This definitely where we need something like a digital ADA law. You grow big enough and you have to support disabled users of your website.
Pretty sure this is already a thing, or at least there’s precedent for companies being sued for inaccessible websites. I seem to remember a successful case involving Domino’s Pizza a few years ago, and I’ve heard elsewhere that retailers have been sued before. I’m not too familiar with US law though, so I could be wrong.